Fworld Live – Refund Policy

By using the Fworld Live application or website and reading this Refund Policy, you acknowledge, agree, and electronically consent to comply with this Refund Policy, as well as our Terms of Use and Privacy Policy.

No Refund Policy

All payments made on Fworld Live are final and non-refundable, under all normal circumstances. We do not offer refunds or cancellations for any virtual coins once the transaction has been successfully processed.

Refunds will only be considered in the sole case where a recharge or purchase has failed due to issues originating from a third-party payment gateway (e.g., Google Play, Razorpay, or others), and the transaction amount was deducted without successful delivery of the purchased item or service.

In such cases, you must contact our support team with proof of failed transaction and complete payment details.

Refunds Will Not Be Issued For:

Refunds will not be granted under the following circumstances:

• Account Misuse: Attempting to hack, damage, or gain unauthorized access to other accounts.
• Fraudulent Behavior: Submitting false, forged, or incomplete information.
• Community Violations: If your account is banned or suspended for violating Fworld Live’s Community Guidelines or Terms of Use (e.g., abuse, spam, explicit content).
• Delayed User Response: Failing to respond to our support team within 72 hours of first contact.
• Third-Party Requests: If a refund request is made through unauthorized or unofficial channels.
• Self-Resolved Issues: If you recover your account or resolve the issue before our intervention.
• Sharing Sensitive Info: Sharing your login credentials, OTPs, or recovery codes with others, resulting in account compromise.
• User Errors: Issues caused due to incorrect information or negligence from the user’s side.

Policy Updates

Fworld Live reserves the right to amend, update, or modify this Refund Policy at any time, with or without prior notice. Any changes will be reflected in the “Last Updated” date above. Continued use of our services after any such updates constitutes your acceptance of the revised policy.

Need Help?

If your recharge or payment failed and you believe you are eligible for a refund, please contact us at:

📧 Recharge@fworld.live

Include your User ID, Transaction ID, and a brief description of the issue.

Voluntary Payments

All payments, recharges, purchases of virtual coins, subscriptions, and sending of virtual gifts on Fworld Live are made voluntarily and at the sole discretion of the user.

Fworld Live does not force, coerce, pressure, manipulate, or obligate any user to make any payment or financial decision. Any spending made on the platform is based entirely on the user’s own judgment and consent.

No Refund for Virtual Usage

• Virtual coins or gifts that have already been used, sent, consumed, or redeemed.
• Spending made due to regret, dissatisfaction, emotional reasons, or change of mind.
• Virtual gifts sent to other users, hosts, or participants.
• Loss arising from relationships, friendships, trust, or interactions between users.

User-to-User Transactions

Fworld Live does not support, facilitate, or authorize any form of private monetary transactions, loans, asset transfers, or financial arrangements between users.

Any loss, dispute, fraud, manipulation, or harm arising from money, gifts, assets, or benefits exchanged between users — whether on or off the platform — is the sole responsibility of the users involved. No refunds shall be provided in such cases.

Chargebacks and Payment Disputes

Initiating chargebacks or payment disputes through banks or payment providers without contacting Fworld Live support may result in account suspension or permanent termination.

We reserve the right to deny refunds to users who abuse payment systems or engage in repeated refund or chargeback attempts.